entry condition reports

Your Entry Condition Report (ECR) is an official RTA document and is filled out by our agency and the tenant at the start of the tenancy. This document is so important as it lists any pre-existing damage or significant wear to certain elements of the property and protects all parties.

the most important document of your tenancy

Filling out this report properly and returning it within the required timeframe will help to avoid future problems, especially with refunding your bond at the end of your tenancy. We’ve outlined below why this document is so important to all parties and what you need to know:

  1. Before your tenancy starts, we’ll visit the property to complete the ECR. We carefully inspect the property, noting its condition and any damage/significant wear and check that it is ready for your tenancy.

  2. When you pick up your keys on your lease start date, we’ll provide you with a copy of the ECR which will be signed by our agency. You will also be asked to sign it to confirm you’ve received it.

  3. You’ll then need to do a walk-through of the property (before you start moving your belongings in) and complete the tenant’s section of the form, making sure to note any items that you may not agree with. This must be completed, fully signed and returned to our office within 3 days.

    Please note: If you don’t return the ECR within 3 days, it will be assumed that you agree to our assessment of the property and have nothing else to add.

  4. Once returned, if our agency doesn’t agree with your assessment of the property, we may make an appointment with you to go through the property and ECR together. The aim here is to ensure that all parties agree with the report so things go smoothly at the end of your tenancy.

  5. Once all parties agree with what is written on the ECR, you’ll be provided with a fully signed copy of the document within 14 days

For more information, you can visit the RTA’s website which has more information on what to look out for when filling out the form as well as a helpful video explaining the whole process.Street Ninety Nine - Entry Condition Reports